Supporting recovery. Building confidence. Creating meaningful lives.
Recovery-focused NDIS support for people living with psychosocial disability and other support needs across Melbourne's inner city, north eastern
and south-eastern suburbs, and the Mornington Peninsula.
At JC Cornerstone Community Care, we help participants understand their options, connect with the right supports, build independence and move towards a life that feels meaningful, stable and personally fulfilling.
OUR APPROACH
Support that starts with understanding.
At JC Cornerstone, we believe recovery is possible when people are supported with compassion, respect and realistic expectations.
Led by founder Jacob Cook, our team works alongside participants, families, carers and referrers to provide NDIS support that is practical, person-centred and grounded in real life. Our approach focuses on building confidence, strengthening independence and supporting meaningful connections in everyday life.
Recovery-Oriented Practice
Support that respects each person’s goals, choices and journey.
Meaningful Connection
Helping participants build confidence, routine and community connection.
Lived Experience
JC Cornerstone was founded on lived experience and a deep belief that recovery is possible because Jacob has seen it firsthand.
How We Support You
NDIS supports that build independence and confidence.
Whether you are looking for help to understand your NDIS plan, build daily living skills, or work towards recovery goals, our team is here to support you in taking the next step.
support Coordination
Understand and use your NDIS plan with clarity.
Support Coordination helps participants understand and use their NDIS plans with greater confidence. We help you connect with appropriate services, coordinate supports and navigate the NDIS in a practical, goal-focused way.
Understand your plan
Connect with suitable providers
Coordinate services and supports
Build confidence using your funding
Psychosocial Recovery Coaching
One-on-one support for recovery, goals and independence.
Psychosocial Recovery Coaching supports people living with psychosocial disability to work towards recovery, build coping strategies, strengthen independence and stay connected to the people, services and communities that matter to them.
Recovery-focused planning
Goal setting and motivation
Building coping strategies
Strengthening independence
Support Work
Practical everyday support shaped around your life.
Our support workers assist participants with daily living, personal care, community participation and skill development, helping each person build confidence and stay connected to everyday life.
Personal care
Daily living assistance
Community participation
Skill development
Health monitoring
All services are delivered in line with the NDIS Pricing Arrangements and Price Limits, updated annually on 1 July. Pricing is discussed transparently during consultation, and a detailed pricing schedule can be provided upon request.
Mental Health & Psychosocial Disability Support
Recovery-focused support for psychosocial disability and beyond.
At JC Cornerstone Community Care, we believe in recovery from mental health conditions and empowering individuals to lead fulfilling lives.
We support participants living with psychosocial disability and other support needs, including people whose day-to-day life may be affected by:
Schizophrenia
Schizoaffective disorder
Bipolar disorder
Severe depression
Anxiety disorders
PTSD
OCD
Agoraphobia
Borderline personality disorder
Autism Spectrum Disorder, where NDIS supports are appropriate
Our focus is on practical NDIS support that helps people build confidence, strengthen routines, connect with services and work towards meaningful recovery goals.
NDIS supports are based on each participant’s individual needs, functional impact and approved plan.
Support shaped around real life
Built on trust, dignity and informed choice.
Our Approach
Support that starts with understanding.
At JC Cornerstone, we believe recovery is possible when people are supported with compassion, respect and realistic expectations.
We work alongside participants, families, carers and referrers to provide NDIS support that is practical, person-centred and grounded in real life. Our approach focuses on building confidence, strengthening independence and supporting meaningful connections in everyday life.
Recovery-Oriented Practice
Support that respects each person’s goals, choices and journey.
Meaningful Connection
Helping participants build confidence, routine and community connection.
How We Support You
NDIS supports that build independence and confidence.
Whether you are looking for help to understand your NDIS plan, build daily living skills, or work towards recovery goals, our team is here to support you in taking the next step.
JC Cornerstone provides Support Coordination, Psychosocial Recovery Coaching and Support Work across Melbourne and South-East Victoria, with a warm, recovery-focused approach.
support Coordination
Understand and use your NDIS plan with clarity.
Support Coordination helps participants understand and use their NDIS plans with greater confidence. We help you connect with appropriate services, coordinate supports and navigate the NDIS in a practical, goal-focused way.
Understand your plan
Connect with suitable providers
Coordinate services and supports
Build confidence using your funding
Learn More
Psychosocial Recovery Coaching
One-on-one support for recovery, goals and independence.
Psychosocial Recovery Coaching supports people living with psychosocial disability to work towards recovery, build coping strategies, strengthen independence and stay connected to the people, services and communities that matter to them.
Recovery-focused planning
Goal setting and motivation
Building coping strategies
Strengthening independence
Learn More
Support Work
Practical everyday support shaped around your life.
Our support workers assist participants with daily living, personal care, community participation and skill development, helping each person build confidence and stay connected to everyday life.
Personal care
Daily living assistance
Community participation
Skill development
Health monitoring
Learn More
All services are delivered in line with the NDIS Pricing Arrangements and Price Limits, updated annually on 1 July. Pricing is discussed transparently during consultation, and a detailed pricing schedule can be provided upon request.
How It Works
A simple pathway to get started.
We make the first step clear and supportive for participants, families, carers and referrers.
01
Get in Touch
Call us, send an enquiry or complete the referral form. We will have a friendly, no-obligation conversation about your situation and what you are looking for.
02
Meet & Greet
We take the time to understand your NDIS plan, your goals and what support would genuinely make a difference for you.
03
Build a Plan Together
We work with you to connect the right services, build the right team and get your supports in place.
04
Stay by Your Side
We provide regular check-ins, flexible adjustments, and ongoing support guided by your goals.
Your first step is on us.
We offer a no-cost initial Meet & Greet to understand your needs and ensure we are the right fit before support begins.
Prior to engagement, participants receive an information booklet outlining their rights and key details about our services, supporting informed choice and confidence from the outset.
Why Choose JC Cornerstone Community Care
Support guided by values, respect and real connection.
Our values guide how we show up, how we work and how we support people every day. We believe in high-standard professional care delivered with a human touch.
Equality & Diversity
Celebrating the unique journey of every individual we serve.
Respect & Advocacy
Ensuring your voice is heard and your rights are upheld.
Communication
Transparent, honest and frequent updates on your support journey.
Personalisation
Supports that wrap around your life, not the other way around.
Participant & Family Feedback
Real stories from the community.
We are honoured to be part of our participants’ journeys. Here is what some of our community members have shared about their experience with JC Cornerstone Community Care.
"I have been seeing Jacob on a regular basis for the last few years. Jacob has been there for me in the good times, but also the not-so-good times.
I would highly recommend Jacob to the younger participants. He is a really cool cat; we have a lot of laughs and great conversations together. In addition, he has a background in fitness as a previous personal trainer. I have enjoyed going on a group run with him and long walks (and talks) also. Further, he has also helped me get involved in activities.
Please do yourself a favour and let Jacob help you!"
Kanishka
NDIS Participant
"I care for my son who has a mental condition bordering on schizophrenia. The first years were very hard to cope with as I was on my own. Since becoming part of the NDIS we have been successfully supported by Jacob Cook, who has been nothing but an absolute asset to us. He has helped in any way we have asked and has been there for my son during his troubling times. I couldn't wish for a better support manager. He goes out of his way to help if we need things, and even if it's not during his working time, he will still support us in any way he can. He truly goes beyond his job title."
Lisa R
Family Carer
"We have been lucky to have Jacob as a support coordinator with our family for a few years. His standout qualities are good communication and reliability and always with a comfortable, positive manner. Jacob's work is thorough, and he shows resourcefulness in achieving good outcomes for our family."
Gillian
NDIS Participant Family
Giving Back
Community support.
We proudly support Thread Together, an organisation that redistributes new clothing to people in need through a network of charities and community organisations.
FAQs
Frequently asked questions.
What services does JC Cornerstone provide?
JC Cornerstone Community Care provides Support Coordination, Psychosocial Recovery Coaching and Support Work. Our NDIS services are designed to help participants build confidence, independence, daily living skills and meaningful connections.
Do you support people living with psychosocial disability?
Yes. JC Cornerstone provides recovery-focused NDIS support for people living with psychosocial disability and mental health-related support needs, including participants whose day-to-day life may be affected by schizophrenia, schizoaffective disorder, bipolar disorder, severe depression, anxiety disorders, PTSD, OCD, agoraphobia or borderline personality disorder.
Do you support younger NDIS participants?
Yes, JC Cornerstone can support younger NDIS participants where the service is the right fit for their needs, goals and NDIS plan. We work respectfully with participants, families, carers, child representatives, advocates, and support teams to ensure that support is safe, appropriate, and person-centred.
Can families and carers be involved?
Yes, where the participant wants this or where involvement is appropriate. We value clear communication with families, carers, advocates, plan nominees and support teams while respecting each participant’s rights, privacy, choice and control.
What areas do you service?
JC Cornerstone Community Care supports participants across Melbourne’s South Eastern suburbs and the Mornington Peninsula, and areas such as Richmond, Bentleigh, Frankston, Dandenong, Cranbourne, Narre Warren, Berwick, Pakenham, Cheltenham, Moorabbin, Mentone, Mordialloc, Springvale, Keysborough, Mount Eliza, Mornington, Mount Martha, Rosebud, Dromana, Hastings, Somerville, Rye and surrounding suburbs.
How do I make a referral?
You can make a referral by completing the referral form, calling us or sending an enquiry. Referrals can be made by participants, family members, carers, support coordinators, health professionals, or other representatives, with the participant's consent.
Do you offer an initial Meet & Greet?
Yes. We offer a no-cost initial Meet & Greet to understand your needs, answer your questions and ensure we are the right fit before support begins.
Can I contact you if I’m unsure which service I need?
Yes. You do not need to know exactly which support is right before getting in touch. We can talk through your needs and help you explore whether Support Coordination, Psychosocial Recovery Coaching or Support Work may be suitable.
Ready to take the next step?
Explore the right pathway for your recovery journey with a professional team that cares.
Whether you need Support Coordination, Psychosocial Recovery Coaching or Support Work, JC Cornerstone is here to help you feel informed, supported and confident about the next step.
