Psychosocial Recovery Coaching
Psychosocial Recovery Coaching for confidence, recovery and everyday progress.
Recovery looks different for every person. For some, it may mean building a stronger routine. For others, it may mean reconnecting with community, strengthening confidence, managing daily challenges or feeling more in control of everyday life.
Psychosocial Recovery Coaching is an NDIS-funded support for people living with psychosocial disability. It provides practical, one-on-one support to help participants work towards recovery goals, build independence and feel more connected to the people, services and activities that matter to them.
At JC Cornerstone Community Care, our approach is compassionate, realistic and guided by each participant’s goals, choices and strengths. We walk alongside participants with steady encouragement, practical support and a strong belief that meaningful progress is possible.
Jacob Cook
FOUNDER & DIRECTOR
Founder's Story
A story built on lived experience.
JC Cornerstone Community Care was founded through lived experience and a deep belief in recovery, compassion and paying support forward.
Through my own challenges in navigating life’s ups and downs, I came to understand how important the right support can be. Over time, those challenges became a catalyst for growth. I realised that when I reached out, accepted guidance and stayed open to learning, I began to find my purpose.
That purpose is now reflected in JC Cornerstone Community Care. My experiences have shaped the way I support others: with honesty, realistic expectations, respect and a genuine belief that people can move forward.
I know the value of being heard, encouraged and supported by people who do not give up on you. That is the kind of support we aim to provide — practical, compassionate and grounded in real life.
Every person we support is treated with dignity, respect and care. We are here to listen, encourage and help participants take meaningful steps towards stability, independence and connection.
Together, we can.
What is Psychosocial Recovery Coaching?
Psychosocial Recovery Coaching is an NDIS support designed for people living with psychosocial disability. A Recovery Coach works alongside the participant to understand their needs, support their recovery goals, and help them build confidence, skills and connections in daily life.
Recovery Coaching can include practical support with planning, routines, motivation, coping strategies, service connection, community participation and communication with the participant’s support network.
A Psychosocial Recovery Coach can also help participants understand their NDIS plan, identify which supports may be useful, and connect with services that align with their goals.
At JC Cornerstone, Psychosocial Recovery Coaching is not a one-size-fits-all service. We take the time to understand the person, what recovery means to them and what kind of support will help them move forward in a realistic and meaningful way.
How We Can Help
How we support your recovery journey
Our Psychosocial Recovery Coaching service is designed to provide steady, practical and person-centred support. Depending on your needs and goals, we can assist with:
The focus is always on what matters to the participant. We work at a pace that feels respectful, realistic and supportive, helping each person build on their strengths while working towards greater stability and independence.
Setting realistic recovery goals
Building coping strategies
Strengthening confidence and independence
Creating healthy routines and structure
Connecting with services and community supports
Understanding your NDIS plan and support options
Working with family, carers and support teams where appropriate
Navigating challenges in a practical and respectful way
Improving motivation and confidence
Supporting social and community participation
Reducing isolation and strengthening connection
Preparing for changes in support needs or circumstances
Ready to get started?
Recovery Is Personal
Recovery looks different for everyone.
We understand that recovery is not always a straight path. Some days feel easier than others, and each person’s journey is shaped by their experiences, strengths, goals and support needs.
For one participant, recovery may involve building a routine that makes daily life feel more manageable. For another, it may involve reconnecting with family, participating in community activities, building confidence for appointments, or working with trusted providers.
At JC Cornerstone, we do not define recovery for you. We support you to explore what recovery means in your own life.
Our role is to provide compassionate support, realistic expectations and steady encouragement. We focus on what matters to you, helping you build the skills, confidence and connections that support a more meaningful life.
Psychosocial Disability and Mental Health Support
Recovery-focused support for psychosocial disability.
Psychosocial disability can affect daily life in many different ways. It may impact motivation, routines, relationships, communication, self-care, confidence, community participation and the ability to manage appointments or responsibilities.
JC Cornerstone supports participants whose day-to-day life may be affected by mental health-related support needs, including people living with conditions such as schizophrenia, schizoaffective disorder, bipolar disorder, severe depression, anxiety disorders, PTSD, OCD, agoraphobia, borderline personality disorder and other psychosocial or functional support needs.
Our focus is not on labels. It is on understanding the person, their goals, their strengths and the practical support they need to build stability, independence and connection.
Psychosocial Recovery Coaching can help participants:
Build confidence in daily life
Strengthen routines and structure
Connect with appropriate services
Set and work towards recovery goals
Improve community participation
Build coping strategies
Communicate with support networks
Understand and use their NDIS plan
Stay connected during periods of change
Feel more supported and less overwhelmed
Why Choose JC Cornerstone for Psychosocial Recovery Coaching?
Why participants choose our Recovery Coaching
Choosing a Recovery Coach is personal. It is important to feel heard, respected and supported by someone who understands that recovery is not always simple or linear.
At JC Cornerstone, our work is shaped by lived understanding, compassion and a genuine belief in each person’s capacity to move forward. We provide support that is practical, respectful and grounded in real life.
What you can expect:
Person-centred support guided by your goals
A recovery-focused approach that respects your journey
Practical help with routines, motivation and daily life
Support to connect with services and community activities
Clear communication with families, carers and support teams where appropriate
Respect for your rights, privacy, choice and control
Steady encouragement without pressure or judgement
Support that builds confidence and independence over time
Who This Service May Suit
Is Psychosocial Recovery Coaching right for you?
This service may be helpful if you:
Live with psychosocial disability
Want support to build routine and stability
Need help working towards recovery goals
Would like support with motivation and confidence
Want to strengthen independence
Need help connecting with services or community activities
Feel isolated or disconnected
Need support understanding your NDIS plan
Would benefit from consistent one-on-one support
Want support that is practical, respectful and recovery-focused
If this sounds like you, we'd love to chat.
Service Areas
Psychosocial Recovery Coaching across Richmond, Melbourne's South East and the Mornington Peninsula.
JC Cornerstone Community Care provides Psychosocial Recovery Coaching across Melbourne, including Richmond, South Bank, Albert Park, Chadstone, Elsternwick, Highett, Carnegie, Lower Plenty, Briar Hill, Mornington, Hastings, Rosebud, Rye and surrounding suburbs.
We support participants in and around
Inner city Melbourne
Richmond
South Bank
Albert Park
Berwick
North eastern suburbs
Lower Plenty
Briar Hill
South eastern Melbourne
Chadstone
Elsternwick
Highett
Carnegie
Mornington Penisula
Mornington
Hastings
Rosebud
Rye
and surrounding suburbs
If you are unsure whether we service your area, please get in touch. We are happy to discuss your location, support needs and whether JC Cornerstone is the right fit.
Participant & Family Feedback
Support that makes a difference through the hard moments.
“I care for my son who has a mental condition bordering on schizophrenia. The first years were very hard to cope with as I was on my own. Since becoming part of the NDIS we have been successfully supported by Jacob Cook, who has been nothing but an absolute asset to us.
He has helped in any way we have asked and has been there for my son during his troubling times. I couldn’t wish for a better support manager. He goes out of his way to help if we need things, and even if it’s not during his working time, he will still support us in any way he can. He truly goes beyond his job title.”
Lisa R
Family Carer
How It Works
A simple pathway to get started.
Starting support does not need to feel overwhelming. We make the first step clear, supportive and obligation-free.
01
Get in Touch
Call us, send an enquiry or make a referral. We will have a friendly conversation about your situation, your NDIS plan and what support you are looking for.
02
Meet & Greet
We take the time to understand your goals, current supports, recovery needs and whether JC Cornerstone is the right fit.
03
Build a Plan Together
If we are the right match, Psychosocial Recovery Coaching begins in a way that is practical, respectful and guided by your goals.
FAQs
Psychosocial Recovery Coaching FAQs
What does a Psychosocial Recovery Coach do?
A Psychosocial Recovery Coach works alongside a person living with psychosocial disability to support recovery goals, build routines, strengthen confidence, connect with services and improve daily life. The support is practical, person-centred and guided by the participant’s own goals.
Is Psychosocial Recovery Coaching funded by the NDIS?
Yes, Psychosocial Recovery Coaching is funded by the NDIS when it is included in a participant’s plan. If you are unsure whether your plan includes Recovery Coaching, we can help you check your funding and understand your options.
What is the difference between Support Coordination and Psychosocial Recovery Coaching?
Support Coordination focuses on helping participants understand and implement their NDIS plan, connect with providers and coordinate services. Psychosocial Recovery Coaching also supports NDIS navigation, but has a stronger focus on recovery, mental health-related support needs, routines, coping strategies and building confidence in daily life.
Do you support participants living with schizophrenia, bipolar disorder, PTSD or severe depression?
Yes. JC Cornerstone supports participants living with psychosocial disability and mental health-related support needs. This may include people whose daily life is affected by schizophrenia, schizoaffective disorder, bipolar disorder, severe depression, anxiety disorders, PTSD, OCD, agoraphobia, borderline personality disorder or other psychosocial support needs.
Can children and teenagers access Psychosocial Recovery Coaching under the NDIS?
Yes. While Psychosocial Recovery Coaching was originally designed with adults in mind, it is frequently funded for teenagers and younger participants. The NDIS allocates this support based on a participant's functional needs rather than a strict minimum age. For younger demographics (typically ages 12 to 25), a Recovery Coach focuses on age-appropriate capacity building. This includes developing daily routines, managing transitions to school or tertiary education, building social confidence, and working closely with the participant's family and wider support network.
Note: For children under 9, the NDIS generally prioritises early intervention therapies through the Early Childhood Approach.
Can family members or carers be involved?
Yes, where the participant wants this or where involvement is appropriate. We can work alongside families, carers, advocates, nominees and support teams while respecting the participant’s privacy, rights, choice and control.
Can Recovery Coaching help with community participation?
Yes. Recovery Coaching can support participants in building confidence in community access, reconnecting with meaningful activities, reducing isolation, and taking practical steps towards social and community participation.
Do you provide Psychosocial Recovery Coaching in Richmond, Bentleigh and Melbourne’s South East?
Yes. JC Cornerstone provides Psychosocial Recovery Coaching across Melbourne's inner city, north eastern and south eastern suburbs, and the Mornington Peninsula.
How do I get started with Psychosocial Recovery Coaching?
You can start by calling us, sending an enquiry or making a referral. We offer a no-cost initial Meet & Greet to understand your needs and explore whether JC Cornerstone is the right fit.
Support shaped around real life
Built on trust, dignity and informed choice.
Our Approach
Support that starts with understanding.
At JC Cornerstone, we believe recovery is possible when people are supported with compassion, respect and realistic expectations.
We work alongside participants, families, carers and referrers to provide NDIS support that is practical, person-centred and grounded in real life. Our approach focuses on building confidence, strengthening independence and supporting meaningful connections in everyday life.
Recovery-Oriented Practice
Support that respects each person’s goals, choices and journey.
Meaningful Connection
Helping participants build confidence, routine and community connection.
How We Support You
NDIS supports that build independence and confidence.
Whether you are looking for help to understand your NDIS plan, build daily living skills, or work towards recovery goals, our team is here to support you in taking the next step.
JC Cornerstone provides Support Coordination, Psychosocial Recovery Coaching and Support Work across Melbourne and South-East Victoria, with a warm, recovery-focused approach.
support Coordination
Understand and use your NDIS plan with clarity.
Support Coordination helps participants understand and use their NDIS plans with greater confidence. We help you connect with appropriate services, coordinate supports and navigate the NDIS in a practical, goal-focused way.
Understand your plan
Connect with suitable providers
Coordinate services and supports
Build confidence using your funding
Learn More
Psychosocial Recovery Coaching
One-on-one support for recovery, goals and independence.
Psychosocial Recovery Coaching supports people living with psychosocial disability to work towards recovery, build coping strategies, strengthen independence and stay connected to the people, services and communities that matter to them.
Recovery-focused planning
Goal setting and motivation
Building coping strategies
Strengthening independence
Learn More
Support Work
Practical everyday support shaped around your life.
Our support workers assist participants with daily living, personal care, community participation and skill development, helping each person build confidence and stay connected to everyday life.
Personal care
Daily living assistance
Community participation
Skill development
Health monitoring
Learn More
All services are delivered in line with the NDIS Pricing Arrangements and Price Limits, updated annually on 1 July. Pricing is discussed transparently during consultation, and a detailed pricing schedule can be provided upon request.
Ready to take the next step in your recovery journey?
If you are looking for practical, compassionate Psychosocial Recovery Coaching, JC Cornerstone is here to help you explore the right support pathway.
