NDIS Psychosocial Disability Support Melbourne Inner City
Recovery-focused psychosocial disability support for NDIS participants living with mental health conditions, alcohol and other drug (AOD) related needs and other coexisting support needs across Melbourne's inner city, from the CBD to Richmond, Fitzroy and St Kilda.
Inner Melbourne has more services within a few tram stops than almost anywhere in Victoria. We help you sort through them, connect with the right supports and build a life that feels stable and meaningful.
OUR APPROACH
Support that starts with understanding.
We believe recovery is possible for people across Melbourne's inner city when they're supported with compassion, respect and realistic expectations.
Led by founder Jacob Cook, our team works alongside participants, families, carers and referrers from Docklands to Prahran, to provide NDIS support that's practical, person-centred and grounded in real inner city life. We provide specialised psychosocial disability support for participants with co-occurring conditions.
Our approach focuses on building confidence, strengthening independence and helping people feel at home in their local community.
Recovery-Oriented Practice
Support that follows each person's goals, choices and pace.
Meaningful Connection
Helping participants build routine, confidence and ties to their local community.
AOD Support
Non-judgmental, specialised support for participants facing challenges with alcohol and other drugs.
Lived Experience
Jacob started JC Cornerstone because of his own lived experience. He has seen recovery happen firsthand and knows it's possible.
How We Support You
NDIS supports that build independence and confidence.
If you're after help understanding your NDIS plan, building daily living skills or working towards recovery goals, our inner city team offers support coordination, psychosocial recovery coaching and experienced support workers to help you take the next step.
support Coordination
Understand and use your NDIS plan with clarity.
Our support coordination helps inner city participants understand and use their NDIS plans with greater confidence. We connect you with suitable providers across inner Melbourne, coordinate your supports and help you work through the NDIS in a practical, goal-focused way.
Understand your plan
Connect with suitable providers
Coordinate services and supports
Build confidence using your funding
Psychosocial Recovery Coaching
One-on-one support for recovery, goals and independence.
Psychosocial recovery coaching supports people living with psychosocial disability in Melbourne's inner city to work towards recovery, build coping strategies, grow their independence and stay connected to the people, services and communities that matter to them.
Recovery-focused planning
Goal setting and motivation
Building coping strategies
Strengthening independence
Support Work
Practical everyday support shaped around your life.
Our support workers help inner city participants with daily living, personal care, community participation and skill development. That might be a trip to the Queen Victoria Market or a walk along the Yarra.
Personal care
Daily living assistance
Community participation
Skill development
Health monitoring
Every service we deliver follows the NDIS Pricing Arrangements and Price Limits, which are updated each year on 1 July. We talk through pricing openly at your first meeting, and a detailed pricing schedule is available on request.
Mental Health & Psychosocial Disability Support
Recovery-focused support for psychosocial disability and beyond.
At JC Cornerstone, we believe people living with mental health conditions in Melbourne's inner city can recover and lead full, rewarding lives.
Our psychosocial disability support covers participants with a wide range of support needs, including people whose everyday life may be affected by:
Schizophrenia
Schizoaffective disorder
Bipolar disorder
Severe depression
Anxiety disorders
PTSD
OCD
Agoraphobia
Borderline personality disorder
Multiple sclerosis
Rasmussen encephalitis
Autism Spectrum Disorder
AOD related needs
We focus on practical NDIS support that helps people build confidence, settle into routines, connect with local services and work towards recovery goals that matter.
Every participant's supports depend on their individual needs, functional impact and approved NDIS plan.
Support shaped around real life
Built on trust, dignity and informed choice.
Our Approach
Support that starts with understanding.
At JC Cornerstone, we believe recovery is possible when people are supported with compassion, respect and realistic expectations.
We work alongside participants, families, carers and referrers to provide NDIS support that is practical, person-centred and grounded in real life. Our approach focuses on building confidence, strengthening independence and supporting meaningful connections in everyday life.
Recovery-Oriented Practice
Support that respects each person’s goals, choices and journey.
Meaningful Connection
Helping participants build confidence, routine and community connection.
How We Support You
NDIS supports that build independence and confidence.
Whether you are looking for help to understand your NDIS plan, build daily living skills, or work towards recovery goals, our team is here to support you in taking the next step.
JC Cornerstone provides Support Coordination, Psychosocial Recovery Coaching and Support Work across Melbourne and South-East Victoria, with a warm, recovery-focused approach.
support Coordination
Understand and use your NDIS plan with clarity.
Support Coordination helps participants understand and use their NDIS plans with greater confidence. We help you connect with appropriate services, coordinate supports and navigate the NDIS in a practical, goal-focused way.
Understand your plan
Connect with suitable providers
Coordinate services and supports
Build confidence using your funding
Learn More
Psychosocial Recovery Coaching
One-on-one support for recovery, goals and independence.
Psychosocial Recovery Coaching supports people living with psychosocial disability to work towards recovery, build coping strategies, strengthen independence and stay connected to the people, services and communities that matter to them.
Recovery-focused planning
Goal setting and motivation
Building coping strategies
Strengthening independence
Learn More
Support Work
Practical everyday support shaped around your life.
Our support workers assist participants with daily living, personal care, community participation and skill development, helping each person build confidence and stay connected to everyday life.
Personal care
Daily living assistance
Community participation
Skill development
Health monitoring
Learn More
All services are delivered in line with the NDIS Pricing Arrangements and Price Limits, updated annually on 1 July. Pricing is discussed transparently during consultation, and a detailed pricing schedule can be provided upon request.
How It Works
A simple pathway to get started.
We keep the first step clear and easy for inner city participants, families, carers and referrers.
01
Get in Touch
Phone us, send through an enquiry or fill in the referral form. We'll have a relaxed, no-obligation chat about where you're at and what you need.
02
Meet & Greet
We meet you somewhere in the inner city that suits you and get to know your NDIS plan, your goals and what would actually help.
03
Build a Plan Together
Together, we line up the right services, build your support team and get everything in place.
04
Stay by Your Side
We stay in touch with regular check-ins and adjust your supports as your goals change.
Your first step is on us.
Your first Meet & Greet is free, giving us time to understand your needs and make sure we're the right fit before support begins.
Before you commit to anything, you'll receive an information booklet covering your rights and how our services work, so you can make an informed choice from day one.
Why Choose JC Cornerstone Community Care
Support guided by values, respect and real connection.
Our values shape how we turn up for participants across inner Melbourne, from the CBD to St Kilda. We hold ourselves to high professional standards and never lose the human touch.
Equality & Diversity
Respecting the unique story of every person we support.
Respect & Advocacy
Making sure your voice is heard and your rights are upheld.
Communication
Clear, honest and regular updates about your supports and progress.
Personalisation
Support that fits around your life, not the other way around.
Participant & Family Feedback
Real stories from the community.
It means a lot to be part of each participant's recovery. Here's what some of the people we support, and their families, have said about working with JC Cornerstone.
"I have been seeing Jacob on a regular basis for the last few years. Jacob has been there for me in the good times, but also the not-so-good times.
I would highly recommend Jacob to the younger participants. He is a really cool cat; we have a lot of laughs and great conversations together. In addition, he has a background in fitness as a previous personal trainer. I have enjoyed going on a group run with him and long walks (and talks) also. Further, he has also helped me get involved in activities.
Please do yourself a favour and let Jacob help you!"
Kanishka
NDIS Participant
"I care for my son who has a mental condition bordering on schizophrenia. The first years were very hard to cope with as I was on my own. Since becoming part of the NDIS we have been successfully supported by Jacob Cook, who has been nothing but an absolute asset to us. He has helped in any way we have asked and has been there for my son during his troubling times. I couldn't wish for a better support manager. He goes out of his way to help if we need things, and even if it's not during his working time, he will still support us in any way he can. He truly goes beyond his job title."
Lisa R
Family Carer
"We have been lucky to have Jacob as a support coordinator with our family for a few years. His standout qualities are good communication and reliability and always with a comfortable, positive manner. Jacob's work is thorough, and he shows resourcefulness in achieving good outcomes for our family."
Gillian
NDIS Participant Family
Giving Back
Community support.
We're proud to support Thread Together, an organisation that gets new clothing to people who need it through a network of charities and community groups.
FAQs
Frequently asked questions.
What services does JC Cornerstone provide?
In Melbourne's inner city, JC Cornerstone Community Care provides support coordination, psychosocial recovery coaching and support work through our experienced support workers. Each NDIS service is designed to help participants build confidence, independence, daily living skills and meaningful connections.
What areas do you service?
As part of our NDIS support across Melbourne, we provide psychosocial disability support, support coordination and psychosocial recovery coaching right across the inner city.
In the City of Melbourne, that includes:
- The CBD
- Carlton
- Docklands
- Southbank
- North Melbourne
- West Melbourne
- East Melbourne
- Parkville
- Kensington
Our support workers also cover these suburbs in the City of Yarra:
- Richmond
- Collingwood
- Fitzroy
- Fitzroy North
- Abbotsford
- Cremorne
- Clifton Hill
- Carlton North
- Burnley
In Port Phillip, we support participants in:
- St Kilda
- South Melbourne
- Port Melbourne
- Albert Park
- Middle Park
- Elwood
- Balaclava
- Ripponlea
In Stonnington, we support participants in:
- Prahran
- Windsor
- South Yarra
- Toorak
- Armadale
- Malvern
- Malvern East
- Kooyong
Do you support people living with psychosocial disability?
Yes. We provide recovery-focused psychosocial disability support across inner Melbourne for people living with mental health related support needs, including participants whose daily life may be affected by schizophrenia, schizoaffective disorder, bipolar disorder, severe depression, anxiety disorders, PTSD, OCD, multiple sclerosis, Rasmussen encephalitis, agoraphobia, borderline personality disorder and more.
Do you support people with alcohol and other drug (AOD) related needs alongside their disability?
Yes. Psychosocial disability and AOD related needs often show up together, and we work in a non-judgmental, person-centred way. We connect inner city participants with supports that suit their whole situation, not just one part of their story.
Do you support people with physical disabilities?
Yes. Much of our work focuses on psychosocial disability, but we also support inner city participants living with physical disabilities such as muscular dystrophy, where our services suit their goals and NDIS plan.
Do you support younger NDIS participants?
Yes, where our services are the right fit for their needs, goals and NDIS plan. We work respectfully with participants, families, carers, child representatives, advocates and support teams to keep support safe, appropriate and person-centred.
Can families and carers be involved?
Yes, where the participant wants this or where it's appropriate. We keep communication clear with families, carers, advocates, plan nominees and support teams, while respecting each participant's rights, privacy, choice and control.
How do I make a referral?
Call us, send an enquiry or complete the referral form. Participants, family members, carers, support coordinators, health professionals and other representatives can all make a referral, with the participant's consent.
Do you offer an initial Meet & Greet?
Yes. Your first Meet & Greet is free. It's a chance for us to understand your needs and answer your questions, and for you to decide if we're the right fit before support begins.
Can I contact you if I’m unsure which service I need?
Yes. You don't need to know exactly which support is right before you get in touch. We'll talk through your needs and help you work out if support coordination, psychosocial recovery coaching or support work suits you best.
Let’s talk, wherever you are in the inner city.
Wherever you’re at right now, you won’t be judged or rushed. You’ll simply be listened to.
If you need support coordination, psychosocial recovery coaching or a support worker anywhere from Kensington to Kooyong, Jacob and the team are here to help you feel informed, supported and confident about the next step.
