Support Work
NDIS Support Workers who help everyday life feel more manageable.
The right NDIS Support Worker can make a meaningful difference to daily life. Support Work is about more than completing tasks — it is about helping participants build confidence, stay connected and feel supported in the routines and activities that matter to them.
JC Cornerstone Community Care provides practical, person-centred NDIS Support Work across Melbourne's inner city, north-eastern and south-eastern suburbs, and the Mornington Peninsula.
Our support workers assist with daily living, personal care, community participation, appointments, skill development, health monitoring and building independence in a way that feels respectful, reliable and shaped around the participant’s goals.
Jacob Cook
FOUNDER & DIRECTOR
Founder's Story
A story built on lived experience.
JC Cornerstone Community Care was founded through lived experience and a deep belief in recovery, compassion and paying support forward.
Through my own challenges in navigating life’s ups and downs, I came to understand how important the right support can be. Over time, those challenges became a catalyst for growth. I realised that when I reached out, accepted guidance and stayed open to learning, I began to find my purpose.
That purpose is now reflected in JC Cornerstone Community Care. My experiences have shaped the way I support others: with honesty, realistic expectations, respect and a genuine belief that people can move forward.
I know the value of being heard, encouraged and supported by people who do not give up on you. That is the kind of support we aim to provide — practical, compassionate and grounded in real life.
Every person we support is treated with dignity, respect and care. We are here to listen, encourage and help participants take meaningful steps towards stability, independence and connection.
Together, we can.
What is NDIS Support Work?
NDIS Support Work provides practical assistance for participants who need help with everyday activities, routines, personal care, community access and building independence.
An NDIS Support Worker may support a participant at home, in the community, while attending appointments, during social or recreational activities, or while working towards daily living goals.
At JC Cornerstone, Support Work is delivered with respect, patience and a person-centred approach. We take the time to understand each participant’s preferences, goals, routines and support needs so that assistance feels practical, safe and comfortable.
The aim is not to take over. The aim is to provide the right level of support so participants can build confidence, maintain choice and control, and stay connected to everyday life.
NDIS Support Worker
What can an NDIS Support Worker help with?
Every participant’s needs are different. Some people may need regular daily living support, while others may need help accessing the community, building skills or staying connected to meaningful activities.
An NDIS Support Worker from JC Cornerstone may assist with:
Personal care
Support may include assistance with personal routines, hygiene, grooming, dressing and other personal care tasks where appropriate to the participant’s plan and needs.
Daily living assistance
An NDIS Support Worker can help with everyday routines such as meal preparation, light household tasks, organising belongings, building structure into the day and supporting practical independence at home.
Community participation
Support Workers can assist participants in accessing the community, attending social activities, visiting local places, taking part in hobbies, joining groups, or reconnecting with meaningful community activities.
Appointments and transport support
Support may include assistance attending appointments, planning the outing, travelling safely, communicating needs and returning home with confidence.
Skill development
Support Work can help participants build practical life skills, such as planning routines, preparing simple meals, using public spaces, managing appointments, improving communication and building confidence with everyday tasks.
Health monitoring
Where appropriate, Support Workers can assist with health monitoring as part of the participant’s daily support needs. This may include observing changes, supporting routines, prompting follow-up where needed and communicating concerns through the right support channels.
Social and recreational activities
An NDIS Support Worker can support participants to take part in activities that improve connection, wellbeing and enjoyment, such as walking, fitness activities, cafés, libraries, community groups or other interests.
Building routine and confidence
For many participants, consistent support can help create structure, reduce overwhelm and build confidence over time. Support Workers can help participants practise routines and take steady steps towards independence.
Ready to get started?
Support Work Shaped Around You
Support that fits around your life.
Good support should feel respectful, reliable and practical. At JC Cornerstone, we understand that every participant has different needs, routines, preferences and goals.
We take the time to learn what matters to you, what you want to build confidence with and how support can be delivered in a way that feels comfortable and empowering.
Some participants may want help with everyday routines. Others may want support to access the community, attend appointments, build confidence, develop skills or stay connected with people and activities they enjoy.
Our NDIS Support Workers aim to encourage independence while providing the right level of assistance for each person’s needs. Support is always guided by the participant’s goals, choices and approved NDIS plan.
NDIS Support Work for Psychosocial Disability
Support Work for psychosocial disability.
JC Cornerstone has a strong recovery-focused approach and supports participants living with psychosocial disability and mental health-related support needs.
For participants living with psychosocial disability, daily life can sometimes feel difficult to manage. Routines, motivation, appointments, social connection, self-care and community participation can be affected in different ways.
An NDIS Support Worker can provide steady, practical support that helps participants feel less overwhelmed and more connected to daily life.
Support may include:
Building daily routines
Attending appointments
Supporting personal care and daily living
Encouraging community access
Helping reduce isolation
Supporting social and recreational activities
Building confidence with everyday tasks
Assisting with health monitoring
Working alongside other supports where appropriate periods of change
Encouraging independence at a realistic pace
Our approach is respectful and non-judgemental. We understand that recovery is not always a straight path, and we support participants with patience, consistency and care.
Community Access and Social Participation
Support to stay connected with the community.
At JC Cornerstone, we support participants to build confidence through real-life experiences, practical encouragement and respectful support.
An NDIS Support Worker can help participants take part in everyday community activities in a way that feels safe, achievable and meaningful.
This may include support with:
Going for walks
Attending appointments
Visiting shops or cafés
Taking part in social activities
Joining local groups or programs
Attending fitness or recreation activities
Building confidence using public spaces
Accessing community services
Reconnecting with hobbies and interests
Why Choose JC Cornerstone for NDIS Support Work?
Why participants choose our NDIS Support Workers
Choosing an NDIS Support Worker is personal. It is important to feel comfortable, respected and understood.
At JC Cornerstone, our support workers provide practical assistance with a human touch. We focus on building trust, understanding each participant’s preferences and supporting daily life in a way that feels respectful and consistent.
What you can expect:
Person-centred support shaped around your goals
Respectful assistance with personal care and daily routines
Practical help with community access and appointments
Recovery-focused support for psychosocial disability
Support that encourages confidence and independence
Clear communication with participants and support networks where appropriate
Respect for privacy, dignity, choice and control
A reliable approach that supports everyday progress
Who This Service May Suit
Is NDIS Support Work right for you?
Support Work may be suitable for NDIS participants who want practical help with daily life, independence, routines, community access or meaningful activities.
Need assistance with daily living tasks
Want support with personal care
Need help building routine and structure
Want support to access the community
Need help attending appointments or activities
Would like to build practical life skills
Need support with health monitoring
Would benefit from friendly, reliable support
Want to build confidence and independence
Live with psychosocial disability or mental health-related support needs
Need support that works alongside your wider NDIS plan
If this sounds like you, we'd love to chat.
Service Areas
NDIS Support Workers across Richmond, Melbourne's South East and the Mornington Peninsula.
JC Cornerstone Community Care provides NDIS Support Work across Melbourne, including Richmond, South Bank, Albert Park, Chadstone, Elsternwick, Highett, Carnegie, Lower Plenty, Briar Hill, Mornington, Hastings, Rosebud, Rye and surrounding suburbs
We support participants in and around
Inner city Melbourne
Richmond
South Bank
Albert Park
Berwick
North eastern suburbs
Lower Plenty
Briar Hill
South eastern Melbourne
Chadstone
Elsternwick
Highett
Carnegie
Mornington Penisula
Mornington
Hastings
Rosebud
Rye
and surrounding suburbs
If you are unsure whether we service your area, please get in touch. We are happy to discuss your location, support needs and whether JC Cornerstone is the right fit.
Participant Feedback
Friendly support that builds connection and confidence.
“I have been seeing Jacob on a regular basis for the last few years. Jacob has been there for me in the good times, but also the not so good times.
I would highly recommend Jacob to the younger participants. He is a really cool cat, we have a lot of laughs and great conversations together. In addition, he has a background in fitness as a previous personal trainer. I have enjoyed going on a group run with him and long walks and talks also. Further, he has also helped me get involved in activities.
Please do yourself a favour and let Jacob help you!"
Kanichka
NDIS Participant
How to Get Started
Starting Support Work does not need to feel complicated. We begin with a simple conversation to understand your needs, goals and whether JC Cornerstone is the right fit.
01
Get in touch
Call us, send an enquiry or make a referral. We will talk through what kind of support you are looking for and answer your questions.
02
Meet & Greet
We take the time to understand your routines, support needs, preferences, goals and current NDIS plan.
03
Start support
If we are the right match, Support Work begins in a way that feels practical, respectful and guided by your goals.
FAQs
NDIS Support Worker FAQs
What does an NDIS Support Worker do?
An NDIS Support Worker provides practical assistance with everyday life. This may include personal care, daily living support, community participation, appointments, health monitoring, social activities, skill development and building confidence with routines.
Can an NDIS Support Worker help with personal care?
Yes, where personal care is included in the participant’s support needs and NDIS plan. Support may include assistance with personal routines, hygiene, grooming, dressing and other daily care tasks.
Can a Support Worker help me access the community?
Yes. An NDIS Support Worker can assist with community participation, social activities, appointments, shopping, walking, recreation, local programs and other meaningful activities.
Do you provide Support Work for psychosocial disability?
Yes. JC Cornerstone provides recovery-focused Support Work for participants living with psychosocial disability and mental health-related support needs. Support can assist with routines, motivation, community access, daily living, health monitoring and building independence.
Can a Support Worker help with health monitoring?
Yes, where appropriate to the participant’s support needs and plan. Health monitoring may include observing changes, supporting routines, prompting follow-up where needed and communicating concerns through the appropriate support channels.
Do you support younger NDIS participants?
Yes, JC Cornerstone can support younger NDIS participants where the service is suitable for their needs, goals and NDIS plan. We work respectfully with participants, families, carers and support teams to ensure support is safe, appropriate and person-centred.
Do you provide NDIS Support Workers in Richmond, Bentleigh and Melbourne’s South East?
Yes. JC Cornerstone provides NDIS Support Workers across Melbourne's inner city, north eastern and south eastern suburbs, and the Mornington Peninsula.
How do I get started with NDIS Support Work?
You can start by calling for a chat, sending an enquiry or making a referral. We offer a no-cost initial Meet & Greet to understand your needs and explore whether JC Cornerstone is the right fit.
Support shaped around real life
Built on trust, dignity and informed choice.
Our Approach
Support that starts with understanding.
At JC Cornerstone, we believe recovery is possible when people are supported with compassion, respect and realistic expectations.
We work alongside participants, families, carers and referrers to provide NDIS support that is practical, person-centred and grounded in real life. Our approach focuses on building confidence, strengthening independence and supporting meaningful connections in everyday life.
Recovery-Oriented Practice
Support that respects each person’s goals, choices and journey.
Meaningful Connection
Helping participants build confidence, routine and community connection.
How We Support You
NDIS supports that build independence and confidence.
Whether you are looking for help to understand your NDIS plan, build daily living skills, or work towards recovery goals, our team is here to support you in taking the next step.
JC Cornerstone provides Support Coordination, Psychosocial Recovery Coaching and Support Work across Melbourne and South-East Victoria, with a warm, recovery-focused approach.
support Coordination
Understand and use your NDIS plan with clarity.
Support Coordination helps participants understand and use their NDIS plans with greater confidence. We help you connect with appropriate services, coordinate supports and navigate the NDIS in a practical, goal-focused way.
Understand your plan
Connect with suitable providers
Coordinate services and supports
Build confidence using your funding
Learn More
Psychosocial Recovery Coaching
One-on-one support for recovery, goals and independence.
Psychosocial Recovery Coaching supports people living with psychosocial disability to work towards recovery, build coping strategies, strengthen independence and stay connected to the people, services and communities that matter to them.
Recovery-focused planning
Goal setting and motivation
Building coping strategies
Strengthening independence
Learn More
Support Work
Practical everyday support shaped around your life.
Our support workers assist participants with daily living, personal care, community participation and skill development, helping each person build confidence and stay connected to everyday life.
Personal care
Daily living assistance
Community participation
Skill development
Health monitoring
Learn More
All services are delivered in line with the NDIS Pricing Arrangements and Price Limits, updated annually on 1 July. Pricing is discussed transparently during consultation, and a detailed pricing schedule can be provided upon request.
Looking for an NDIS Support Worker who understands everyday life?
Whether you need help with daily living, personal care, community access, health monitoring or building independence, JC Cornerstone is here to support the next step.
