NDIS Psychosocial Disability Support South Eastern Melbourne
Recovery-minded psychosocial disability support in Dandenong, Frankston, Cranbourne, Berwick, Cheltenham and right through South Eastern Melbourne, for NDIS participants managing mental health conditions, alcohol and drug related needs and other overlapping support needs.
The south east stretches from the bayside suburbs around Mentone and Mordialloc to growth areas like Clyde and Officer. Wherever you call home, we help you weigh up what's available, pull the right supports together and shape a life you're proud of.
OUR APPROACH
Support that starts with understanding.
We've watched people across the south east move forward when the help they receive is patient, respectful and realistic about where they're at.
Started by Jacob Cook, JC Cornerstone teams up with participants, family members, carers and referrers from Bentleigh to Pakenham. Our NDIS work is hands-on, person-led and built around ordinary life. We also bring dedicated psychosocial disability support to participants living with more than one condition.
Each day, our focus stays on lifting confidence, encouraging independence and strengthening bonds with local people and places.
Recovery-Oriented Practice
Your goals, your choices and your pace set the direction.
Meaningful Connection
Helping people find routine, purpose and belonging in their community.
AOD Support
Experienced, understanding support for participants facing alcohol and other drug concerns.
Lived Experience
JC Cornerstone grew out of Jacob's own story. He has come through hard times himself, so he knows from experience that recovery can happen.
How We Support You
NDIS supports that build independence and confidence.
Maybe your NDIS plan feels confusing, your daily routine needs work or you're ready to chase a recovery goal. Our south east team brings psychosocial recovery coaching, hands-on support workers and support coordination together so you can make real progress.
support Coordination
Understand and use your NDIS plan with clarity.
Support coordination from JC Cornerstone gives south east participants a clear view of their NDIS funding and a plan to use it well. We source the right providers, manage how your services fit together and keep NDIS paperwork and processes manageable and focused on your goals.
Understand your plan
Connect with suitable providers
Coordinate services and supports
Build confidence using your funding
Psychosocial Recovery Coaching
One-on-one support for recovery, goals and independence.
Our psychosocial recovery coaching pairs South Eastern Melbourne locals living with psychosocial disability with a coach who sticks with them. Together you set recovery goals, test out coping tools, build up independence and stay close to the people and services that keep you well.
Recovery-focused planning
Goal setting and motivation
Building coping strategies
Strengthening independence
Support Work
Practical everyday support shaped around your life.
From personal care to household routines, community outings and new skills, our support workers are there for the everyday stuff. Think a morning at the Dandenong Market or some fresh air on the Frankston foreshore.
Personal care
Daily living assistance
Community participation
Skill development
Health monitoring
Pricing for all our supports follows the limits set by the NDIS, which are reviewed annually from 1 July. We're upfront about costs at the start, and a full breakdown of prices is available whenever you'd like it.
Mental Health & Psychosocial Disability Support
Recovery-focused support for psychosocial disability and beyond.
Mental health challenges don't define a person's future, and we help south east participants work towards lives that feel full and worthwhile.
Our psychosocial disability support welcomes people with all kinds of needs, among them participants whose everyday life is touched by:
Schizophrenia
Schizoaffective disorder
Bipolar disorder
Severe depression
Anxiety disorders
PTSD
OCD
Agoraphobia
Borderline personality disorder
Multiple sclerosis
Rasmussen encephalitis
Autism Spectrum Disorder
AOD related needs
Day to day, our support workers help participants feel more capable, stick with routines that help, reach the right local services and chip away at their own recovery goals.
Supports are always shaped by the individual, their functional needs and the plan the NDIS has approved.
Support shaped around real life
Built on trust, dignity and informed choice.
Our Approach
Support that starts with understanding.
At JC Cornerstone, we believe recovery is possible when people are supported with compassion, respect and realistic expectations.
We work alongside participants, families, carers and referrers to provide NDIS support that is practical, person-centred and grounded in real life. Our approach focuses on building confidence, strengthening independence and supporting meaningful connections in everyday life.
Recovery-Oriented Practice
Support that respects each person’s goals, choices and journey.
Meaningful Connection
Helping participants build confidence, routine and community connection.
How We Support You
NDIS supports that build independence and confidence.
Whether you are looking for help to understand your NDIS plan, build daily living skills, or work towards recovery goals, our team is here to support you in taking the next step.
JC Cornerstone provides Support Coordination, Psychosocial Recovery Coaching and Support Work across Melbourne and South-East Victoria, with a warm, recovery-focused approach.
support Coordination
Understand and use your NDIS plan with clarity.
Support Coordination helps participants understand and use their NDIS plans with greater confidence. We help you connect with appropriate services, coordinate supports and navigate the NDIS in a practical, goal-focused way.
Understand your plan
Connect with suitable providers
Coordinate services and supports
Build confidence using your funding
Learn More
Psychosocial Recovery Coaching
One-on-one support for recovery, goals and independence.
Psychosocial Recovery Coaching supports people living with psychosocial disability to work towards recovery, build coping strategies, strengthen independence and stay connected to the people, services and communities that matter to them.
Recovery-focused planning
Goal setting and motivation
Building coping strategies
Strengthening independence
Learn More
Support Work
Practical everyday support shaped around your life.
Our support workers assist participants with daily living, personal care, community participation and skill development, helping each person build confidence and stay connected to everyday life.
Personal care
Daily living assistance
Community participation
Skill development
Health monitoring
Learn More
All services are delivered in line with the NDIS Pricing Arrangements and Price Limits, updated annually on 1 July. Pricing is discussed transparently during consultation, and a detailed pricing schedule can be provided upon request.
How It Works
A simple pathway to get started.
Reaching out is easy for south east participants and for the families, carers and referrers around them.
01
Get in Touch
Pick up the phone, email an enquiry or lodge a referral form. Then we'll have an easygoing chat, with nothing to sign, about your circumstances and the help you want.
02
Meet & Greet
We sit down with you in a place that feels comfortable and talk through your NDIS plan, your hopes and the help that would change things for you.
03
Build a Plan Together
With you leading the way, we choose services, bring your team together and switch your supports on.
04
Stay by Your Side
Our team keeps in regular contact and fine-tunes your supports as life and goals shift.
Your first step is on us.
The first Meet & Greet is on the house. We use it to learn about your needs and work out together if we suit each other before support goes ahead.
Before support begins, we hand you a booklet outlining your rights and what to expect from our services, giving you everything you need to make a confident choice.
Why Choose JC Cornerstone Community Care
Support guided by values, respect and real connection.
Our values travel with us to every appointment, from Chadstone to Cranbourne. Participants get professional, well-run support from people who genuinely care how they're going.
Equality & Diversity
Embracing the different paths and experiences of everyone we support.
Respect & Advocacy
Speaking up alongside you so your rights are protected.
Communication
Plain-speaking updates, shared often, about your supports.
Personalisation
Supports that bend around your life, never around ours.
Participant & Family Feedback
Real stories from the community.
It's humbling to play a small part in someone's recovery. These are the words of participants and family members who have worked with JC Cornerstone.
"I have been seeing Jacob on a regular basis for the last few years. Jacob has been there for me in the good times, but also the not-so-good times.
I would highly recommend Jacob to the younger participants. He is a really cool cat; we have a lot of laughs and great conversations together. In addition, he has a background in fitness as a previous personal trainer. I have enjoyed going on a group run with him and long walks (and talks) also. Further, he has also helped me get involved in activities.
Please do yourself a favour and let Jacob help you!"
Kanishka
NDIS Participant
"I care for my son who has a mental condition bordering on schizophrenia. The first years were very hard to cope with as I was on my own. Since becoming part of the NDIS we have been successfully supported by Jacob Cook, who has been nothing but an absolute asset to us. He has helped in any way we have asked and has been there for my son during his troubling times. I couldn't wish for a better support manager. He goes out of his way to help if we need things, and even if it's not during his working time, he will still support us in any way he can. He truly goes beyond his job title."
Lisa R
Family Carer
"We have been lucky to have Jacob as a support coordinator with our family for a few years. His standout qualities are good communication and reliability and always with a comfortable, positive manner. Jacob's work is thorough, and he shows resourcefulness in achieving good outcomes for our family."
Gillian
NDIS Participant Family
Giving Back
Community support.
JC Cornerstone is a proud supporter of Thread Together, helping new clothing reach people in need via local charities and community partners.
FAQs
Frequently asked questions.
What services does JC Cornerstone provide?
JC Cornerstone Community Care supports NDIS participants across South Eastern Melbourne with support coordination, practical help from our support workers and psychosocial recovery coaching. Each service is about building skills, independence, confidence and community ties that last.
What areas do you service?
Through our NDIS support for Melbourne, we bring support coordination, psychosocial disability support and psychosocial recovery coaching to participants all over South Eastern Melbourne.
In Glen Eira, we work across:
- Caulfield
- Elsternwick
- Carnegie
- Bentleigh
- Bentleigh East
- Ormond
- McKinnon
- Murrumbeena
Along the bay in Bayside, we support participants in:
- Brighton
- Hampton
- Sandringham
- Beaumaris
- Black Rock
Our support workers also cover the City of Kingston:
- Cheltenham
- Moorabbin
- Mentone
- Mordialloc
- Parkdale
- Aspendale
- Chelsea
- Edithvale
- Carrum
- Bonbeach
- Dingley Village
In Monash, you'll find us in:
- Chadstone
- Clayton
- Oakleigh
- Mount Waverley
- Glen Waverley
- Mulgrave
- Wheelers Hill
Across Greater Dandenong, we visit:
- Dandenong
- Springvale
- Keysborough
- Noble Park
In the City of Frankston, we support people in:
- Frankston
- Seaford
- Carrum Downs
- Langwarrin
- Skye
Throughout Casey, our team works in:
- Cranbourne
- Narre Warren
- Berwick
- Hampton Park
- Endeavour Hills
- Doveton
- Hallam
- Clyde
And in Cardinia, we cover:
- Pakenham
- Officer
- Beaconsfield
Do you support people living with psychosocial disability?
Yes. Psychosocial disability support is our specialty in the south east. We assist people whose lives are shaped by severe depression, schizoaffective disorder, OCD, bipolar disorder, agoraphobia, schizophrenia, anxiety disorders, PTSD, Rasmussen encephalitis, borderline personality disorder, multiple sclerosis and a range of other mental health needs.
Do you support people with alcohol and other drug (AOD) related needs alongside their disability?
Yes. Many south east participants live with AOD related needs as well as psychosocial disability. We respond without judgment and organise supports that cover every part of a person's situation.
Do you support people with physical disabilities?
Yes. While our main work is psychosocial, we also assist south east participants who have physical disabilities, including muscular dystrophy, when our services fit their NDIS plan and goals.
Do you support younger NDIS participants?
Yes, provided our services suit the young person's needs, plan and goals. We collaborate with parents, guardians, carers, advocates and the wider support team so every interaction is safe, fitting and person-centred.
Can families and carers be involved?
Yes, with the participant's agreement or when it's sensible. We talk openly with the people around each participant, including family, carers, advocates and plan nominees, while protecting their rights, privacy and control over their own choices.
How do I make a referral?
Phone us, use the enquiry form or send a referral. Participants can refer themselves, or a family member, carer, support coordinator, health professional or other representative can refer with their consent.
Do you offer an initial Meet & Greet?
Yes. There's no charge for the first meeting. It's time for us to hear what you need, for you to ask questions and for both of us to see if it's a good fit.
Can I contact you if I'm unsure which service I need?
Yes, please do. Lots of people get in touch without a clear idea of what they need. We'll talk it over and help you figure out if psychosocial recovery coaching, support work or support coordination makes the most sense.
Someone in the south east is ready to listen.
However tough things feel today, you don’t have to work through them on your own.
Need a support worker, support coordination or psychosocial recovery coaching anywhere from Brighton to Pakenham? Call Jacob and the team, and we'll help you feel clear, supported and ready for what's ahead.
