About Us
Supporting recovery through lived experience, compassion and purpose.
JC Cornerstone Community Care was created from a place of lived understanding. Shaped by personal challenge, growth and a deep commitment to supporting others, our purpose is to help people move forward with confidence, dignity and hope.
We believe recovery is possible. With the right support, people can build independence, strengthen connections, and create a life that feels meaningful, stable and personally fulfilling.
Founder's Story
A story built on lived experience.
JC Cornerstone Community Care was founded through lived experience and a deep belief in recovery, compassion and paying support forward.
Through my own challenges in navigating life’s ups and downs, I came to understand how important the right support can be. Over time, those challenges became a catalyst for growth. I realised that when I reached out, accepted guidance and stayed open to learning, I began to find my purpose.
That purpose is now reflected in JC Cornerstone Community Care. My experiences have shaped the way I support others: with honesty, realistic expectations, respect and a genuine belief that people can move forward.
I know the value of being heard, encouraged and supported by people who do not give up on you. That is the kind of support we aim to provide — practical, compassionate and grounded in real life.
Every person we support is treated with dignity, respect and care. We are here to listen, encourage and help participants take meaningful steps towards stability, independence and connection.
Together, we can.
Our Purpose
Recovery-focused support with a human touch.
At JC Cornerstone, our purpose is simple: to stand beside people as they build confidence, strengthen independence and move towards a life that feels more stable, connected and meaningful.
Our Mission
Our mission is to stand alongside individuals in need by empowering, motivating and inspiring positive change.
We support people to build confidence, strengthen independence and access the services, skills and community connections that can help them move forward.
Our Vision
We believe in recovery from mental health conditions and in empowering individuals to lead fulfilling and satisfying lives.
Our vision is for every participant to feel supported, respected and able to make choices about their own life, goals and future.
Our Values
Our values guide the way we support you.
At JC Cornerstone, our values guide how we show up, how we communicate and how we work with participants, families, carers and support networks.
We believe good support should feel respectful, practical and personal. Every participant has their own story, strengths and goals, and our role is to walk alongside them with care, clarity and consistency.
Equality & Diversity
We celebrate each person’s unique journey. We aim to create respectful, inclusive support experiences where people are treated fairly and valued for their individual strengths, culture, identity, beliefs and contributions.
Communication
We believe good support starts with clear, honest and respectful communication. We work collaboratively with participants, families, child representatives, advocates, plan nominees and support teams so everyone can stay informed and confident.
Personalisation
Every person’s needs, goals and circumstances are different. Our supports are shaped around the individual, using evidence-informed practice and a practical understanding of the NDIS to help participants build confidence and independence.
Respect, Rights & Advocacy
Participants know themselves best. We support informed choice and control while helping people understand their rights and feel confident speaking up for what matters to them.
We also recognise the importance of cultural diversity, personal values and beliefs in everyday support.
About Psychosocial Support
NDIS psychosocial disability support for recovery, confidence and daily life.
JC Cornerstone has a strong focus on recovery-oriented support for people living with psychosocial disability and mental health-related support needs.
Psychosocial disability refers to the impact a mental health condition can have on a person’s daily life, independence, relationships, routines, confidence and community participation.
A person living with a psychosocial disability may experience challenges in setting goals, making plans, managing daily routines, maintaining social connections, attending appointments, participating in work or education, or staying connected to community and cultural activities.
At JC Cornerstone, our focus is not on labels. It is about understanding the person, their goals, their strengths, and the practical support they need to live with greater stability, independence, and control.
Mental health conditions and support needs
Mental health conditions and support needs
JC Cornerstone supports NDIS participants whose day-to-day life may be affected by psychosocial disability, mental health-related support needs or other functional support needs.
These may include:
Schizophrenia
Schizophrenia is a complex mental health condition that may affect a person’s thoughts, perceptions, emotions, communication and sense of reality. Some people may experience hallucinations, delusions, disorganised thinking or difficulties with daily functioning.
NDIS supports may help participants build routine, access services, reduce isolation, attend appointments and strengthen daily living skills.
Schizoaffective Disorder
Schizoaffective disorder is a mental health condition that can include symptoms of psychosis, such as hallucinations or delusions, along with mood symptoms such as depression or mania.
Support may focus on building stability, maintaining routines, coordinating services, strengthening coping strategies and helping participants stay connected to their community and support network.
Bipolar Disorder
Bipolar disorder is a mood disorder that can involve periods of depression and periods of elevated mood, increased energy or mania. These changes can affect routines, relationships, decision-making, motivation and daily responsibilities.
NDIS support may assist with planning, routines, community access, managing appointments, building independence and staying connected during times of change.
Severe Depression
Severe depression can affect a person’s mood, energy, motivation, sleep, appetite, concentration and ability to take part in everyday activities. It may make daily routines, social connections, and personal care more difficult.
Support may help participants rebuild routine, attend appointments, engage in meaningful activities, connect with services and take practical steps towards recovery goals.
Anxiety Disorders
Anxiety disorders can involve ongoing worry, fear, panic or avoidance that affects daily life. Some people may find it difficult to attend appointments, use public spaces, manage social situations or take part in community activities.
NDIS supports may assist with confidence-building, community participation, routines, planning and practical strategies for engaging in everyday life.
Post-Traumatic Stress Disorder, also known as PTSD
PTSD can develop after a person experiences or witnesses trauma. It may affect sleep, emotional regulation, relationships, trust, concentration, routines and a person’s sense of safety.
Support may focus on practical daily living, building safe routines, connecting with appropriate services, reducing isolation and supporting meaningful community participation.
Obsessive-Compulsive Disorder, also known as OCD
OCD can involve unwanted intrusive thoughts and repetitive behaviours or routines that feel difficult to control. These experiences may interfere with daily activities, appointments, relationships, self-care and community participation.
NDIS support may help participants build practical routines, strengthen independence, access services and work towards goals in a respectful and steady way.
Agoraphobia
Agoraphobia can involve fear or avoidance of places or situations where a person may feel trapped, unsafe or unable to get help. This may make it difficult to leave home, attend appointments, use transport or participate in the community.
Support may assist with gradual community access, appointments, daily routines, planning and building confidence in safe and practical ways.
Borderline Personality Disorder
Borderline personality disorder can affect emotions, relationships, self-image, impulse control and a person’s ability to manage distress. Support needs can vary depending on each person’s situation and goals.
NDIS supports may help with routine, emotional regulation strategies, service connection, communication, daily living skills and building confidence in everyday life.
Autism Spectrum Disorder
routines and daily living skills. Each autistic person has different strengths, preferences and support needs.
Where NDIS supports are appropriate, JC Cornerstone may assist with building routines, skill development, community participation, communication support, confidence and connection with suitable services.
Other psychosocial or functional support needs
Some participants may not identify with a specific diagnosis, or they may have multiple conditions that affect daily life in different ways.
JC Cornerstone focuses on the person’s functional support needs, goals and approved NDIS plan. We work with participants to understand what support is needed in real life and how services can help build confidence, independence and connection.
How psychosocial disability can affect daily life
Psychosocial disability can affect each person differently. Some people may need support with everyday tasks, while others may need help with routines, relationships, communication, appointments, community access or managing changes in their mental health.
Participants may experience challenges with:
At JC Cornerstone, we take the time to understand what daily life looks like for each participant. This helps us provide support that is practical, respectful and shaped around the person’s own goals.
Building and maintaining daily routines
Managing appointments and commitments
Taking part in social or community activities
Maintaining relationships and communication
Building confidence and independence
Managing personal care and daily living tasks
Understanding and using their NDIS plan
Connecting with suitable providers and services
Setting realistic recovery goals
Building coping strategies and emotional regulation
Re-engaging with meaningful activities
Reducing isolation and strengthening community connection
How JC Cornerstone Community Care can help
Through our NDIS services, JC Cornerstone supports participants to build stability, independence and meaningful connections.
Support Coordination
Support Coordination helps participants understand and use their NDIS plan with greater confidence. We can assist with connecting to appropriate providers, coordinating supports, preparing for plan reviews and helping participants make informed decisions about their services.
Psychosocial Recovery Coaching
Psychosocial Recovery Coaching provides one-on-one recovery-focused support for people living with psychosocial disability. A Recovery Coach can help participants work towards personal goals, build coping strategies, strengthen routines, connect with services and improve confidence in daily life.
Support Work
Support Work provides practical assistance with everyday life. This may include personal care, daily living assistance, community participation, health monitoring, skill development, appointments, social activities and building confidence with routines.
Recovery-focused NDIS support
Recovery looks different for everyone. For some people, recovery may mean building a stronger routine. For others, it may mean reconnecting with family, accessing community activities, learning new coping strategies, working with trusted providers or feeling more confident in everyday life.
We can work alongside:
Respect for each participant’s choices and rights
Practical support that works in daily life
Clear communication with participants and support networks
Support that builds confidence and independence over time
Realistic expectations and steady encouragement
A focus on strengths, not just challenges
Connection to services, community and meaningful activities
We work alongside participants, families, carers, advocates, plan nominees, and support teams, where appropriate, while respecting each participant’s privacy, voice, choice, and control.
JC Cornerstone does not diagnose mental health conditions or provide clinical treatment. We provide NDIS supports based on each participant’s individual needs, functional impact, goals and approved NDIS plan.
Who We Support
Support for participants, families, carers and referrers.
JC Cornerstone supports people who want practical help, clearer pathways and support that is respectful, consistent and easy to understand.
Our recovery-focused approach is built on:
NDIS participants living with psychosocial disability
Younger NDIS participants, where support is appropriate
Families and carers seeking trusted communication
Support coordinators and professional referrers
Participants wanting to build independence and daily living skills
People wanting stronger community connection
Participants working towards recovery goals
Our approach is collaborative and person-centred. We work with participants, families, carers, advocates, and support teams, where appropriate, while respecting each participant’s rights, privacy, choice, and control.
Service Areas
NDIS support across Richmond, Melbourne's South East and the Mornington Peninsula.
JC Cornerstone Community Care provides NDIS supports across Melbourne, including Richmond, South Bank, Albert Park, Chadstone, Elsternwick, Highett, Carnegie, Lower Plenty, Briar Hill, Mornington, Hastings, Rosebud, Rye and surrounding suburbs.
We support participants in and around
Inner city Melbourne
Richmond
South Bank
Albert Park
Berwick
North eastern suburbs
Lower Plenty
Briar Hill
South eastern Melbourne
Chadstone
Elsternwick
Highett
Carnegie
Mornington Penisula
Mornington
Hastings
Rosebud
Rye
and surrounding suburbs
If you are unsure whether we service your area, please get in touch. We are happy to discuss your location, support needs and whether JC Cornerstone is the right fit.
FAQs
Frequently asked questions.
What makes JC Cornerstone’s approach different?
JC Cornerstone was founded through lived experience and a strong belief in recovery, compassion and practical support. Our approach is person-centred, respectful and focused on helping participants build confidence, independence and meaningful connections in everyday life.
What does recovery-focused support mean?
Recovery-focused support means working alongside each participant to help them move towards their own goals, build routines, strengthen confidence, and improve their daily lives. Recovery looks different for everyone, so support is shaped around the person rather than a one-size-fits-all model.
Do you support people living with psychosocial disability?
Yes. JC Cornerstone supports participants living with psychosocial disability and mental health-related support needs. This may include people whose daily life is affected by schizophrenia, schizoaffective disorder, bipolar disorder, severe depression, anxiety disorders, PTSD, OCD, agoraphobia, borderline personality disorder, Autism Spectrum Disorder, where NDIS supports are appropriate, or other functional support needs.
Does JC Cornerstone provide clinical mental health treatment?
No. JC Cornerstone does not diagnose mental health conditions or provide clinical treatment. We provide NDIS supports such as Support Coordination, Psychosocial Recovery Coaching and Support Work, based on each participant’s goals, functional needs and approved NDIS plan.
Can families, carers or support teams be involved?
Yes, where the participant wants this or where involvement is appropriate. We work collaboratively with families, carers, advocates, plan nominees, child representatives, and support teams while respecting participants' privacy, rights, choice, and control.
Where does JC Cornerstone provide support?
JC Cornerstone provides NDIS support across Melbourne's inner city, north eastern and south eastern suburbs, and the Mornington Peninsula — including Richmond, South Bank, Albert Park, Lower Plenty, Briar Hill, Chadstone, Elsternwick, Highett, Carnegie, Mornington, Hastings, Rosebud, Rye and surrounding suburbs.
Support shaped around real life
Built on trust, dignity and informed choice.
Our Approach
Support that starts with understanding.
At JC Cornerstone, we believe recovery is possible when people are supported with compassion, respect and realistic expectations.
We work alongside participants, families, carers and referrers to provide NDIS support that is practical, person-centred and grounded in real life. Our approach focuses on building confidence, strengthening independence and supporting meaningful connections in everyday life.
Recovery-Oriented Practice
Support that respects each person’s goals, choices and journey.
Meaningful Connection
Helping participants build confidence, routine and community connection.
How We Support You
NDIS supports that build independence and confidence.
Whether you are looking for help to understand your NDIS plan, build daily living skills, or work towards recovery goals, our team is here to support you in taking the next step.
JC Cornerstone provides Support Coordination, Psychosocial Recovery Coaching and Support Work across Melbourne and South-East Victoria, with a warm, recovery-focused approach.
support Coordination
Understand and use your NDIS plan with clarity.
Support Coordination helps participants understand and use their NDIS plans with greater confidence. We help you connect with appropriate services, coordinate supports and navigate the NDIS in a practical, goal-focused way.
Understand your plan
Connect with suitable providers
Coordinate services and supports
Build confidence using your funding
Learn More
Psychosocial Recovery Coaching
One-on-one support for recovery, goals and independence.
Psychosocial Recovery Coaching supports people living with psychosocial disability to work towards recovery, build coping strategies, strengthen independence and stay connected to the people, services and communities that matter to them.
Recovery-focused planning
Goal setting and motivation
Building coping strategies
Strengthening independence
Learn More
Support Work
Practical everyday support shaped around your life.
Our support workers assist participants with daily living, personal care, community participation and skill development, helping each person build confidence and stay connected to everyday life.
Personal care
Daily living assistance
Community participation
Skill development
Health monitoring
Learn More
All services are delivered in line with the NDIS Pricing Arrangements and Price Limits, updated annually on 1 July. Pricing is discussed transparently during consultation, and a detailed pricing schedule can be provided upon request.
Want to learn more about our approach?
If you would like to explore whether JC Cornerstone Community Care is the right fit for you, your family member or someone you support, we are here to talk.
Start with a warm, simple conversation. We will listen, answer your questions and help you understand the next step.
